Support

Keep troubleshooting local, too.

Most connection issues come down to network access, Wi-Fi isolation or a saved local endpoint. Start with these checks.

1

Use the same Wi-Fi

Connect your iPhone to the same trusted network as the air conditioner. Guest networks often isolate devices from each other.

2

Allow Local Network access

Open iOS Settings, find OpenAirco and enable Local Network. Reopen the app afterwards.

3

Search again

Keep the app open during discovery. If a saved unit is unreachable, use reconnect before removing it.

4

Restart the local path

Restart the air conditioner's Wi-Fi interface and your iPhone connection, then search once more.